Technical Support

 

Technical Support

To ensure your systems run reliably, fast and expert support is essential.

Our technical support team provides efficient, solution-oriented assistance—with clearly defined support channels.

 

Support is currently available Monday through Friday:

Monday to Thursday           from 8:00 a.m. to 4:00 p.m.

Friday                                            from 8:00 a.m. to 12:00 p.m.

 

End-Customer Support

For support inquiries, please contact us via email (support@stange-elektronik.de).

This ensures structured processing and complete traceability of your request.

 

Premium Support for Maintenance Customers & OEM Partners

With a maintenance contract, you benefit from an expanded range of services and direct access to our technicians.

Your benefits:

• Phone support from experienced specialists
• Significantly faster response times
• Prioritized handling of your requests
• Support via data connection, e.g., remote diagnosis

Please contact our technical support if you have questions about the functions or operation of our products and systems.

Our experienced technicians are here to help!

 

-> Ensure maximum system availability and minimize downtime.

-> Contact us now for advice on our maintenance contracts.

 

 

Remote Maintenance: